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1. What types
and forms of material does Duratrack work with?
We produce fabricated metal hardware from
up to 3/8" thick coil & sheet and up to 12" diameter bar stock
& tubing in the following materials: low carbon steel, stainless
steel, and aluminum.
2. What are your standard lead-times?
Standard shipping lead-times are shown below.
Please note that these do not include the shipping transit time
from our facility to yours.
Curtain, sliding door, enclosed track festoon
hardware, and festoon cable - one week
Compact beam hardware - one to three weeks
Universal beam festoon hardware, zinc plated
- four weeks
—Hot dipped
galvanized finish, add one
week
—Assembled system,
add one week
Truck hardware - one to four weeks
Stainless steel products - one to four weeks
Custom Metal Fabrication - up to four weeks
Duratrack's extensive in-house manufacturing
capabilities allows us to manufacture and ship parts faster than
normal when you have an emergency requirement. |
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3. Does Duratrack
offer design and prototype assistance?
Absolutely!! One of our strengths is to support
your engineering activities, and work with you during the product
development process. We can offer feedback regarding manufacturability,
budget, etc., and will make prototypes for your analysis and testing.
4. What kind of engineering software does
Duratrack use?
Our standard engineering software is AutoCAD.
To date we have found we can read any .dwg or .dxf file e-mailed
or sent on disc (zip or floppy).
5. Who is my salesperson?
Duratrack uses direct inside/outside sales
personnel. Our sales personnel are an effective interface for
understanding and representing your technical needs and value
requirements to Duratrack's internal personnel, then communicating
Duratrack's ability to fulfill those needs back to you.
6. What are your standard freight terms?
Duratrack standard shipping terms, when shipping
by truck, are f.o.b. origin, freight collect. The standard shipping
terms, when shipping by UPS, are either pre-paid and add, or collect
if you provide us with your UPS account number. |
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